FAQ

What if a product I ordered is out of stock?
Please see here.
Tue, 14 Jul, 2015 at 11:02 AM
Will I get free seeds with my order?
We offer monthly promotional seeds which are allocated to orders based on your seed spend or based upon the terms of the promotions that we hold from time t...
Thu, 10 Dec, 2015 at 4:45 PM
I didn't receive my free seeds. Why not?
Please note that the qualifying spend for free seeds does not include shipping fees and the minimum spend is calculated based on British Pounds. If ...
Thu, 23 Jul, 2015 at 3:14 PM
I need a resend. Will I still get my free seeds?
We are not able to ship out the original free seeds with resends.  This is because when our promotional stock is specifically allocated and once depleted th...
Thu, 23 Jul, 2015 at 3:15 PM
How do you package my seeds?
Bonza Seedbank offer the most professional and high-quality packaging in the industry.  We take every care to ensure that your seeds reach you in the same, ...
Thu, 23 Jul, 2015 at 3:15 PM
Will my package be delivered discretely?
We ship all orders with the same excellent levels of discretion regardless of the shipping tariff you select.  We do not charge additional fees for this ser...
Thu, 23 Jul, 2015 at 3:17 PM
Can I swap the promotional seeds for something else?
All our promotions are based around stock that we order in specifically to support our various promotion and offers. As such, we are unable to comply ...
Thu, 10 Dec, 2015 at 3:41 PM