FAQ

Are you a genuine company?
Bonza Seedbank is the most authentic Pick & Mix experience in the Cannabis Seeds industry and has been trading since 2009. There are many testimonial...
Thu, 23 Jul, 2015 at 2:44 PM
Can I use a fake or alternative email address to deal with you?
Hey, it's a free world and you can do as you please! However, we do advise that you use an email address that you frequently check.  We send various ema...
Tue, 6 Oct, 2015 at 9:28 AM
Can I use a fake name for my shipment?
We absolutely do not recommend doing this.  It can lead to issues if you miss your delivery and later need to collect it as you'll likely be asked to pr...
Thu, 23 Jul, 2015 at 2:47 PM
What do the quantities mean on your site?
Bonza Seedbank are the most authentic Pick 'n' Mix experience in the Cannabis Seeds industry and shows single seed quantities only.  For example, if...
Thu, 23 Jul, 2015 at 2:49 PM
Are you able to reserve stock for me?
Unfortunately we cannot reserve any stock unless a payment has been made. 
Thu, 23 Jul, 2015 at 2:49 PM
I ordered an item that is now out of stock. What happens now?
In general if an item is in stock when you place the order then the goods will be automatically allocated to your order and we do usually have all items in ...
Mon, 13 Jul, 2015 at 3:27 PM
I don't see what I want in store. Can you source it for me?
We can source the vast majority of strains even if they are not currently available on site. You can make a specific request by submitting a ticket via the ...
Wed, 11 Nov, 2015 at 10:46 AM
Can you provide portions of Manufacturer packaging with my seeds?
Sorry but no we do not offer this as a service.
Tue, 8 Mar, 2016 at 11:05 AM
OK, I received my goods but there's a problem. What do I do?
The answer to this question rather depends on what the problem is.   If you've simply ordered the wrong thing and want to return the goods for a...
Thu, 23 Jul, 2015 at 1:25 PM
OK, I received my order but where are my seeds?
They're in there somewhere!  We are asked this question rather a lot and 99.9% of the time we get a second message soon after the first informing us tha...
Wed, 11 Nov, 2015 at 10:36 AM